Privacy Policy
Privacy Policy
Effective Date: 5/11/2024
AAL Designs (trading as Alexander Thomas) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [Your Website URL] ("Website") and engage in our photography, videography, and drone services (collectively, the "Services"). We are committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
By using our Website and Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of personal data from you when you use our website or services:
a. Personal Information
This includes any data that can identify you as an individual. Examples of personal information we may collect include:
Contact Information: Name, email address, phone number, and postal address.
Payment Information: Credit card details, billing address, and payment history related to the booking of our photography, videography, or drone services.
Booking Information: Details about the service(s) you request, such as the event type, location, date, and time.
b. Non-Personal Information
This includes data that cannot be used to identify you personally. Examples of non-personal data we may collect include:
Device Information: Browser type, operating system, IP address, and device identifiers.
Usage Data: Information about your interaction with our website, such as pages visited, duration of visits, and links clicked.
Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about how you use our website. For more details, see our Cookie Policy
2. How We Collect Information
We may collect information from you in the following ways:
Directly from You: When you make an inquiry, book a session, or request quotes for our Services, either via our website, email, or telephone.
Automatically: When you use our website or interact with our content, we may automatically collect certain information via cookies or other tracking technologies.
From Third-Party Services: We may receive information about you from third-party service providers, such as payment processors and analytics tools.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Services: To fulfil your photography, videography, and drone service requests, process payments, and offer customer support.
To Communicate with You: To send you service confirmations, booking reminders, updates, and promotional material (with your consent).
For Analytics and Marketing: To analyse the usage of our website, improve our services, and enhance our marketing efforts.
To Comply with Legal Obligations: To comply with relevant laws and regulations, respond to legal requests, and protect our rights and the rights of others.
4. Legal Basis for Processing Your Data
Under the GDPR, we rely on the following legal bases to process your personal data:
Consent: For sending marketing communications or processing personal data that you have provided to us voluntarily (e.g., through a booking form).
Contractual Necessity: To process bookings and provide you with photography, videography, and drone services as agreed in our contracts.
Legal Obligation: To comply with applicable legal requirements.
Legitimate Interests: To enhance and improve our services, such as through the use of analytics tools.
5. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your personal information in the following circumstances:
Service Providers: We may share your personal data with third-party providers who assist us in operating our website, processing payments, and delivering our services (e.g., cloud storage, payment processors, and marketing platforms). These third parties are obligated to protect your personal information and use it only for the purposes specified by us.
Legal Compliance: We may disclose your personal data if required to do so by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal data may be transferred to the new owners.
Consent: We may share your personal data with third parties if we have your explicit consent to do so.
6. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you request that we delete your data, we will retain the data only as long as needed for such purposes or to comply with legal obligations.
7. Your Rights and Choices
Under the GDPR, you have the following rights with respect to your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal data.
Right to Erasure: You can request the deletion of your personal data under certain circumstances.
Right to Restriction of Processing: You can request that we limit the processing of your personal data in specific situations.
Right to Data Portability: You can request that we transfer your personal data to another organisation, where technically feasible.
Right to Object: You can object to the processing of your personal data for direct marketing purposes or where we rely on legitimate interests as the basis for processing.
Right to Withdraw Consent: If we process your data based on your consent, you can withdraw that consent at any time, although this will not affect the lawfulness of any processing conducted before you withdrew consent.
To exercise any of these rights, please contact us
8. Photography, Videography, and Drone Services
a. Use of Images and Videos:
When you book our photography or videography services, you agree that we may capture images and videos of you and/or your event. Unless otherwise agreed, we may use these images and videos for promotional purposes, including on our website, social media channels, and other marketing materials. If you do not wish your images or videos to be used for promotional purposes, please inform us at the time of booking or by email.
b. Drone Services:
If you book drone photography or videography services, you acknowledge that drone operations will be conducted in compliance with U.K. Civil Aviation Authority (CAA) regulations. You grant us permission to capture aerial footage of your event or property, which may be used for the purposes of fulfilling our Services and for marketing, unless otherwise agreed.
c. Data Collection via Drones:
Drone operations may involve the collection of images, videos, and other data. We will not collect any personal information unless you specifically provide it during the course of our Services. If your drone footage involves private property or individuals, you are responsible for obtaining any necessary permissions.
9. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information. If you are a parent or guardian and believe we have collected such data, please contact us immediately.
10. International Transfers
If you are located outside of the United Kingdom, please be aware that your personal data may be transferred to and processed in the U.K. By using our Services or providing your personal information, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
AAL Designs (T/A Alexander Thomas)